Pav (pavlovskitty) wrote in bad_service,
Pav
pavlovskitty
bad_service

Fuck you Direct TV

I waited a week for installation, and three hours after they were supposed to be here called to find out where they were. This began three hours of phone time, factoring hold times, and two disconnects. At the end, it was determined that the couldn't find which contractor had my installation, so they would have to reschedule in another week. I said no, to cancel the order.

Which was frustrating enough. But now here's where they can bite my ass. They're holding my $200 deposit. At the time I said to cancel the order, I was told it would be refunded in 3-5 business days. Today, business day 7, I call, and am told because it wasn't taken against a credit card, but a debit, they have 60 fucking days to refund it. And that I would have my $200 back BY NOVEMBER 22. It took them ONE HOUR to pull the money, but they can't return it for TWO MONTHS?
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 8 comments