Vanessa (burnthewood) wrote in bad_service,
Vanessa
burnthewood
bad_service

That was confusing...

This isn't so much bad_service, as it was a helluva confusing experience.

So, a little background info: I just moved to a new city (T-Dot, what!) and live in a house on the outskirts of said city (starts with an S, ends with a 'carborough'). I share the house with one other girl who's barely home (this is important.) I also ordered a book through Chapters (Canadians will know what I'm talkin' about), and the website tracking thingy said it was due to arrive today. It actually said it was en-route to my place! YAY! Now, back home I was never used to having mail delivered to my house, as my parents had a PO Box for the family and we always picked up the mail at the Post Office, which was located only a 5 minute drive away (our town was so small, we only had 2 anyway.) And since my housemate was almost never home before I arrived, the mailman (I know he's a man, I've seen him already) must have assumed that there would be nobody home at the time he came around with the mail (at around 11:00AM.)

Soo.. here I am, sitting on the couch watching TV 'cause it's pouring rain outside and I don't have an umbrella or raincoat, which means I can't do the walk to the bus station, therefore have to miss class this morning. Ugh, pain in the ass, but w/e I move on. SO, I'm sitting there and see the mailman drop by with the mail (he crossed the lawn from the neighbours house, which was weird in itself) and proceded to stuff some mail in the mailbox. After he left, I opened the box and took out a few things, disappointed that I haven't received what I was expecting. I head back inside, riffle through the various flyers and notice that scrawled on one of the flyers (unrelated to Canada Post whatsoever) was: 34 -  Parcel

.... That's it? I was confused. I knew 34 was the number of my house, but there was no information as to where to pick up the parcel or anything. I searched the mailbox again for a "real" notice, but to no avail.

I called the Canada Post hotline, and told them the situation. The guy on the other end said that the mailman probably ran out of parcel notices and had to write on my flyer. Ooook. I asked where the parcel was, and he told me it would be at the nearest post office (which he gave me the location, phone number and route, which was actually good_service.) Now, keep in mind he assured me that my package WAS AT THAT POST OFFICE.

So I call the post office, and the girl on the other end is a little confused that I have no package number or anything, and puts me on hold for a bit. Since I'm on my cellphone, I open the door to see if I can find any notices that have fallen on the ground or anything at all to help the girl out. Well guess what! I opened the door and there it was! My book was jammed into my tiny mailbox. O_o Once I got ahold of the girl on the phone, I told her to nevermind about the call, that I was sorry to bother her and we hung up. Remember, this was at about 12:30-12:45. Over an hour and a half later..  I don't get it.

So yeah, not really bad service, but to the mailman, what the heck. Atleast now I know where the post office is...
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