earthendenim (earthendenim) wrote in bad_service,
earthendenim
earthendenim
bad_service

Am I overreacting?

I know this is about the 3rd post I've entered about bad fast food service, but today was the first time my experience transcended the usual impatience and frustration to actual horror and embarrassment. I'd like you, the community, to tell me if you find the following service acceptable or just downright bad. I will state at the outset that I was a somewhat sucky customer at one point (by way of being irritable and short after a long wait), but I'd like to see if the employee's reaction was justified, or what.

Read for yourself...Collapse )

Please, I don't need to get flamed for being slightly rude/impatient/whatever. I know I was a wee bit out of line to grab the bag from her. What I want to know is if the employee's reaction is reasonble and justified, or out-of-line. I've talked to some friends who don't think my initial action was rude enough to justify the way I was treated (or "served") afterwards.
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