Crystal (thegully) wrote in bad_service,

mta complaint - the final chapter

An update to this post and this one.

Just quickly, I sometimes use my parents address as a mailing address even though I havent lived with them in years because I don't trust my mailman to get my mail to me. He sucks. Different bad service story though.

I just picked up my mail and found that I had gotten a letter from the MTA dated Aug. 14. The letter, which is signed by the person I spoke to on the phone, states that they identified the conductor and she was reminded that she needed to conduct (no pun intended on their part I am sure) herself professionally at all times. The letter-writer also apologized and it seems the matter is now considered closed.

That was actually more than I expected and I am happy to not have to make a visual identification or anything along those lines.

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