kristin (layered) wrote in bad_service,
kristin
layered
bad_service

Okay. I'm an easygoing kind of person when it comes to taxis. I appreciate not having to walk home after a long day carrying various groceries and hot prepared food, and I'm polite. I do the conversation thing if a cab driver starts talking to me, or I quietly listen to my iPod if they've got the radio on or otherwise are antisocial. Whichever, both are fine.

That said, according to New York State Law, it is illegal to drive a car while you're talking on a cell phone unless you're using a hands-free device.

Therefore, please do not break the law while you're working. I know it must be boring to drive a cab, but at least get a cheap hands-free device. Honestly, I don't care if you're talking on the phone, but there's a legal way to do it and you're not following it.

Also, and I'm not a prude, but the professional way to handle yourself is not to say, into your cell phone, "(as I'm getting in) gee, college students get uglier every year. Shit, so I tried that new sub down at Quizno's? It was the best goddamn sub I've had all year. Shit, but they rape you for the prices. Ten bucks for a sub? Shit."

I'm no prude, and a swear now and then definitely does not bother me, but when I even start to think it's excessive, there's a problem. Also, I seriously hope that "college students get uglier every year" remark wasn't about me, dude. Seriously. Because, considering you took up most of the front two seats of the car, you have absolutely no room to talk.

Just saying.

So, the bad service is breaking the law, behaving unprofessionally, and possibly insulting a paying customer.
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