emptyobsidian (emptyobsidian) wrote in bad_service,

Why, why, why

EDIT-thanks for the responses-I will continue documenting, complaining, and trying to figure out the source of the problem.

Do I have any ammunition to do anything here?
I pay a lot for my high speed internet...and its down every day. At least a few hours.
They told me that "Thats what the internet is like, it goes down a lot"
I have been in at least three different cities with three different internet providers that were 90% reliable (I mean, yes I know the internet goes down...but its the constant every day problems that get to me)
I just find it ridiculous that I repeatedly have to go to the library to do work because my internet that I pay for is down...Sometimes I would just like to be in my pajamas and do some work on the internet I pay for. Not have to drive to the library and hope no one kicks me off for being on too long. Is that a crazy statement or desire??
(Btw, Im not just casual surfing-I do many things over the net that are work/school related)

I have been keeping a daily log of the times it is either completely down or might as well be down...(exact times and such)
Is this normal for internet service??
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