rosasmom (rosasmom) wrote in bad_service,
rosasmom
rosasmom
bad_service

Ok, this has got to be the worst I've ever experienced...

My friend, her husband and baby, and I all went out to lunch (my hubby was working). Note: My friend is mixed African American/Caucasian and her husband is Pakastani. They are both muslims. My friend wears Hijab. I was wearing the nice Pakastani outfit they gave me as a gift.

We decided to go into this little cafe in our city. We walk in, and a guy behind the counter gives us a once over but doesn't say anything. We ask the waitress for a table, and the guy behind the counter (who is apparently the manager), calls out, "Only booths are available." (I'm staring at an empty table)--but we're hungry, so we squeeze into a booth. The waitress comes over and smiles apologetically and asks us what we want to drink. She goes and gets them, and when she gets back, we ask for a high chair for the baby. (I note that there are other babies with chairs.) The waitress opens her mouth and is on the first syllable of "sure." when manager guy yells out again, "No chairs!" The waitress stammers apologetically that they have no chairs. (Ok, that is fine. maybe they had no more after the other babies were using them. but manager dude could have been polite about it)--and at this point he barrels over to her and makes her go in the back. We never see her again. A different waitress approaches the table and says boredly that she'll be taking our order. We see people eating nice food around us, which appeals to us. We order nice entrees. The new waitress glances at the manager--who shakes his head. The waitress turns to us and says, "We only have sandwiches right now." Note that a nice entree just came out of the kitchen for the all-white couple next to us. Again, we're hungry, so we order sandwiches.
Once they're brought out, that's the last we see of the waitress. No refills. No nothing. except maybe the manager dude glowering at us from behind the counter.
We gobbled our food, paid up, and left. no tip.

NEVVVVVVVER again. We should have left when the first waitress was dismissed.

I don't give a flying fuck WHAT that manager thought we were, or what he thought of my friends. Or my outfit. NOBODY deserves to be treated like that. My guess is, he was being racist. But even if that is not the case, the service STILL sucked hardcore. UNbelievable.
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