Rikki-Lea (butterymufkin) wrote in bad_service,
Rikki-Lea
butterymufkin
bad_service

ok, seriously

I know how much it sucks to work in fast food. I know how confusing it can get when it's busy at lunchtime or supper... things get mixed up, there's a million people around you all rushing to get their orders filled. I'm completely empathetic to this.

HOWEVER. When I go through an empty McDonald's drive through at 2pm on a Monday afternoon, I really don't think it's brain surgery to get my order.
I've tried many a McDonald's, and the employees have all been dumbasses.

Me = M
rmw = random McDonald's worker

RMW = Welcome to McDonald's may I take your order?
M = I'd like a bacon double cheeseburger meal, extra dehydrated onions on the burger, and a coke.
RMW = I'm sorry, we don't have a chef salad.
M = (WTF) uh? I'm sorry?
RMW = I'm sorry?
M = (repeats order)
RMW = (giggles) I'm sorry, I don't know what I heard. Would you like ketchup in the bag?
M = yes please
RMW = how many?
M = (taken aback... never have I been asked how many packets of ketchup I've wanted) ummm... a bunch?
RMW = Is 7 okay?
M = er... sure
(order comes to, blah blah blah, drive through)

Now, I've been very careful while ordering my bacon double cheeseburger. I no longer just say extra onions, or else I get onion pieces, which is stupid in the first place because those aren't even the onions that come on the burger. A friend of mine who worked at McDonald's told me to ask specifically for dehydrated onions. So I do. And it makes sense, there are two types of onions, no need to confuse, right?

I drive up to the window, get my order, pull away. Pull over to check my burger, because god knows how many times my order has been wrong.
Onion pieces.
I can't stand onion pieces. YES I'm picky. YES I want my burger made my way. YES I will complain when my order isn't right.

I back through the drive through since there's no one there, and knock on the window. I explain to the girl the mistake, she is nice and apologetic, takes my burger and a minute later comes back with another burger.

I drive away and open it, I'm starving... they didn't even give me a different burger. How do I know this? Because when I inspected the burger the first time, I noticed the odd looking scrape on the bun that resembled a fish. This time there are no onions at all.

This isn't fucking brain surgery! Seriously!

I'm still being nice about it, because I mean, most of the people that work there are still kids, not to mention that the employees are constantly still in training.
So I walk in to the restaurant instead, and take back my burger. The same girl helps me. I explain again, she takes my burger, it is returned... onion pieces.

I think I might cry at this point. I'm craving a bacon double cheeseburger, extra dehydrated onions. IS THAT TOO MUCH TO ASK?

I'm trying really hard not to take it out on the girl, because it's not her fault, I specifically heard her that time put in my order correctly.

She now looks like she may cry also. She's apologizing profusely, goes around, and starts freaking out on the guy cooking.
She comes back with a manager, who apologizes even more, refunds my money, and tells me to place my order with him, and it will be free.

I just wanted food. I ordered chicken nuggets. You can't fuck up chicken mcfrickennuggets.
Chicken McNuggets, fries, coke, 2 sweet and sour sauces.
Get my order. Go home.
Open bag. No sauce :( *sobs*
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 31 comments

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…