:) (ohlife) wrote in bad_service,

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First post. :)

I'm sure there's some bad service in here somewhere...

I live in a pretty nice condo/apartment complex right next to my college campus. I've been here since May and I love it so far, the location is good, it's incredibly quiet (unlike some of the other housing areas around the college) and my condo is just right for a first home.

Except, I live on the "2nd floor" (it's technically three floors up, since all the first level condos are two stories each) and the stairs to get to my condo are questionable at best. The place was built in the 70's and while many of the houses including mine have been renovated over the years, the stairs don't seem to have been touched. At least 4 of them rattle dangerously every time you step on them, and of course they're all at the very top. I have a long list of things I'd like to do in my life and falling 30 feet onto concrete isn't one of them.

The HOA has plans to re-do every stairway in the complex, and that was supposedly going to take place right as I was moving in. It's now August, and not a single tool has touched any of the stairs.

They're wooden with upside down L-shaped metal supports at either end, which are rusted and bending downwards or becoming unhinged entirely. This is seriously just asking to kill somebody. When the movers were bringing my couch up the stairs you could hear the entire thing creak dangerously.

My parents have called and called, and gotten the same BS answer every time: "Oh, we think the project is beginning next week, we just got everything approved!" "Yes, it's all ready to go, we're starting any day now!"

Seriously? It's pissing me the hell off, it's not safe to go home anymore, and I fear having my parents come up those stairs as they're both old and frail and the slightest tip would send them to their doom.

I also can't just move to another place, because we decided to actually buy this condo instead of rent it, as it's a great property (besides the stairs) and a pretty solid investment for when I move on in 4 years. Had we known that the project that was supposedly beginning in a week would never happen, we would have never invested in this condo.

What can I do? If the housing association doesn't get it's act together, one of these stairs will collapse within a month.

...and the rusted, bent, broken bike racks suck too.
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