Kathy (ravingraven) wrote in bad_service,
Kathy
ravingraven
bad_service

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Can they do that?

I live in the UK, and I go a tanning salon once a week, mainly because it helps my minor skin problems - though yeah, a light tan looks nice too.

The thing is, I went into the salon today for my usual 8 minute session, and there is a big sign up on the wall informing clients that the salon is closing on September 1st and we all have to use up our pre-booked minutes by then as they won't be giving refunds.

WTF?

I paid in advance a few months ago for 250 minutes tanning time, I still have like 130 minutes left, so unless I start having loads of tanning sessions over the next four weeks (which I don't really want to do) I'm going to be out of pocket when they close.

How is this right... and can they actually legally do this?
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