Okay whatever so we go to check out and they tell my friend that he didn't pay enough. Buh?? The girl at the front desk said the room rate was like 100 bucks or something and he didn't pay tax. Rather, they didn't charge him the tax when he originally checked in and were trying to do it now when we were leaving. My friend got understandably pissed and mentioned all the problems we'd had with being disturbed in the middle of the night and then at an ungodly hour of the morning in addition to the dirty room they gave us in the beginning. The front-desk girl just flatly asked "You want to speak to a manager?" He said yes and the manager came out. He didn't seem to understand that we didn't believe he should have to pay the tax now because of all the crap they'd put us through. (Mind you, we were planning on complaining regardless of the tax situation) Instead the manager winded up giving us like $2 and some change as a "refund" for the tax we never paid...and tax on a hundred dollar room would undoubtedly be more than 2 bucks. My friend tried giving the money back but the guy just said for us to take it and that it was okay, he actually didn't listen to much of the complaint and just started keying things into the computer before opening the register and giving us the money. That part obviously wasn't bad service, it was just...odd.
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- stah_chica (
stah_chica) wrote in 
bad_service,
stah_chica
stah_chica bad_service
- Mood:
irritated
La Quinta, Spanish for crappy hotel.
Okay whatever so we go to check out and they tell my friend that he didn't pay enough. Buh?? The girl at the front desk said the room rate was like 100 bucks or something and he didn't pay tax. Rather, they didn't charge him the tax when he originally checked in and were trying to do it now when we were leaving. My friend got understandably pissed and mentioned all the problems we'd had with being disturbed in the middle of the night and then at an ungodly hour of the morning in addition to the dirty room they gave us in the beginning. The front-desk girl just flatly asked "You want to speak to a manager?" He said yes and the manager came out. He didn't seem to understand that we didn't believe he should have to pay the tax now because of all the crap they'd put us through. (Mind you, we were planning on complaining regardless of the tax situation) Instead the manager winded up giving us like $2 and some change as a "refund" for the tax we never paid...and tax on a hundred dollar room would undoubtedly be more than 2 bucks. My friend tried giving the money back but the guy just said for us to take it and that it was okay, he actually didn't listen to much of the complaint and just started keying things into the computer before opening the register and giving us the money. That part obviously wasn't bad service, it was just...odd.
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UPS = Useless Parcel Service
Some relevant information: My name is NOT Lisa, and I don't have a 'Front Desk' in my home. I ordered a brand new iMac on Wednesday…
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(no subject)
My mum and her boyfriend have been together for two years. He decided to buy her some flowers and had them delivered to her place of work. They had…
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Delivery woes. Turned good*
I like this Dominos, especially after they started delivering cakes, cookies, and salads in addition to the standard menu. I also know how the GM…