Stephanie (huntie6451) wrote in bad_service,


Being from Boston, I was a huge Nomar Garciaparra fan and still keep tabs on him even tho he is playing across the country from me.  Regardless, I ordered from Modell's a Garciaparra, Dodgers shirt on July 13, 2006.  I got an email conformation that said my order had been placed and that my credit card would not be charged until I got an email that said the item had been shipped.  I went on vacation the 15th and was at a beach house with no internet access, therefore just assuming that I would have the email when I returned. I got home and it had not come in the mail, I waited a few more days as when I was away they held my mail for me and I thought maybe that had caused a mix up (although, I was doubtful this happened because other packages were delivered when we arrived home).  Today, I went to the Modell website and entered my order number and saw that the item has been located but never shipped.  It was ordered two weeks from today and says it will be shipped with in 7 business days, which has passed.  My real question isn't the service so much as that the ONLY way to contact Modell's is through their website, in which it does not promise a response for at least 2 business days.  I would like to call and just see what the hold up is and possibly cancel the order as I'm not crazy that I've had good amount of money pending in my debit account for two weeks now.  Does anyone have a number where I could talk to a person?

Edit: I used the number, thanks for the information, and because its a customized jersey it CANNOT be cancelled, supposedly its going to be shipped today, so we will see.

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded