happiness is not a potato (cumaeansibyl) wrote in bad_service,
happiness is not a potato
cumaeansibyl
bad_service

My local Gap store has lots and lots of pants in sizes 0-6, a decent number in sizes 8-10, a few 12s, and almost no 14s or 16s. I know they make most of their bottoms in sizes up to 20, so why aren't they out on the sales floor? Many women of larger sizes might not be comfortable asking the (usually tiny) sales clerk if there's anything for them in the back room, and of course half the time there isn't a back room at all. I'm a 14-16, and though I don't consider myself all that big, I still didn't feel good about asking.

For all I know, of course, they don't get those sizes in their shipments. This is most likely a corporate issue, not an employee one. Still, how hard would it be for corporate to send those sizes? Given how many 0s, 2s, and 4s were on the sales rack, I doubt there's enough demand for them to justify crowding out the larger sizes. Selling certain sizes as "online only," or at outlets, is an inconvenience for anyone who wants to, I dunno, try on pants before buying them.

It's sad, cause I came prepared to spend some serious money, and I couldn't find any dress pants in my size, nor could I find my preferred style of jeans. The employees were very nice and helpful, though -- I made sure to note that on the online survey I filled out. I'm just frustrated. I don't like being thwarted, and I don't like the implication that I'm too big to shop there.
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