My phone repair is now a week overdue. It's been "expedited" now. What does that mean? I means nothing.
The customer service rep was unable to give me any useful information whatsoever. I sat online for more than an hour between two calls. The data I was trying to preserve in that phone is now moot. They are costing me and themselves more money than the phone is worth. Just put a new on in the mail and send it to me.
I won't be recommending Nokia to anyone anymore.