KitKat (harmonybear) wrote in bad_service,

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Strange drug store

This happened a month ago -
Before I moved I used to go to this drug store almost all the time for perscrtiptions because it was closest - since I've moved it's not so close but will occasionally go in for things if I'm passing.
The staff have always been mixed there - some of the time I get people that are really helpful, other times people stare at me as if I have 2 heads (possibly because I use a cane and don't look half blind even though I am...) but nothing too out of the ordinary until this. I have some real strange stomach problems that have been going on for a long, long time.

Was on the way to uni, met my friend at this mall and we were going to have lunch before heading to class, I felt like I was going to be sick and while I had med X and med Y with me I had no clue if they could be taken together.
We detoured up to the drug store so I could ask the guy if they were safe to take - I'd got one perscription there months back and one from a different place.

Me: Hi, hoping you can help me - have a question about mixing medication
Him: Sure what do you need to know?
Me: Can you take X and Y together?
Him: I can't answer that unless you're on our system.
Me: Okay (thinking wtf here can I can get telephone advice from others without being on file) My name is HarmonyBear.
Him: *checks computer* You're not on the system.
Me: Yes I am, it's spelt BEAR.
Him: *checks again* You're not there.
Me: It starts with B. (I KNOW I'm on the system it hadn't been that long)
Him: *checks again* Okay, found you... I can't tell you anything unless you got the perscription here.
Me: I did get it here, I haven't had it refilled.
Him: It's over 6 months old.
Me: That's possible, I don't need to take it often.
Him: I can't tell you anything if you didn't get it filled here.
Me: Well I got it from here...
Him: Look what's the question?
Me: Can you take X and Y together?
Him: Oh. Yeah.

He was getting more and more agitated throughout the whole conversation, I was trying to stay calm and not puke in his general direction (though that may have been more satisfying) I've never heard of anyone else having this problem with anyone and I thought these guys were meant to answer a simple question so the person taking the medication won't end up dead or seizuring somewhere - I understand the problem in not getting both at the same place (and I didn't ask at the other drug store because it's rare that I take the 2nd med) but seriously, WTF?

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