i like to think that if your office paid a little more attention to the invoices they were printing out, my tuition might not have gone up $200/semester.
as it is, however, you have sent me three (count them, three) incorrect invoices for this coming semester. so far they're all incorrect or incomplete. my friends have received a similar number.
in the future please be advised of what's on the invoices (or what is missing, such as my workstudy award and my housing charge - how does THAT get left off?) before you pay $.39 or more each to send them to me. thanks so much.
with no love,
PS the letter you sent with #3, the latest invoice, was cute, though, because in huge letters at the beginning it said "We are SO sorry."