sugar_spun (sugar_spun) wrote in bad_service,

The Secretary Sucks, Not The Nurse

Blood test clinic.

One nurse.

Four 11:30 appointments with this one nurse.

I realise that people cancel appointments. I do. But do 75% of people cancel?

Please don't leave fasting patients sitting in the waiting room for an hour after their appointment time. This is your fault, obnoxious secretary, for overbooking the nurse. I heard her tell you to stop last week, when I was sitting in your waiting room for another hour.

It now says on my medical record that I presented queasy and shaking, which may skew my eventual diagnosis. Of course I presented queasy and shaking. I'm training for a damn marathon and I hadn't eaten or drunk in 16 hours.
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