One nurse.
Four 11:30 appointments with this one nurse.
I realise that people cancel appointments. I do. But do 75% of people cancel?
Please don't leave fasting patients sitting in the waiting room for an hour after their appointment time. This is your fault, obnoxious secretary, for overbooking the nurse. I heard her tell you to stop last week, when I was sitting in your waiting room for another hour.
It now says on my medical record that I presented queasy and shaking, which may skew my eventual diagnosis. Of course I presented queasy and shaking. I'm training for a damn marathon and I hadn't eaten or drunk in 16 hours.