This story is more of a mistake then bad service, probably. A little later in the day, I went to a small camera shop in the mall to buy the camera I was wanting. In this store, the cameras are kept behind the counter so you tell a salesperson what you want and they get it out and bag it for you. I bought the camera and left. When I got home, I noticed that the box didn't have wrap or tape on it. I didn't know how this box was supposed to be packaged and the box itself looked fine so I didn't think anything of it. However, when I opened it some of the items were missing (like the software and the strap for the camera). I didn't think to check the box inside the store our right outside since the employee got it from under the counter for me (so I assumed that the box would be new and not messed with) but it's obvious that I got an already opened box. My husband thinks it might have been a returned camera. I'll call them up today and see about doing and exchange. It's a small store so I hope they have another one of these cameras so I can exchange it today. If not, I'll have to ask for a refund so I can buy it elsewhere since I really want to have this camera for tomorrow. I just wish that the salesperson (who was a manager of the store) would be more careful about what merchandise he gets out of the counter for the customer.
I did get really great service at American Eagle when I was picking out jeans. One of the girls working there did a good job of helping me pick out the jeans I wanted. I'll have to go leave some good comments on their website.