Not too bad of service, but still.
A couple weeks ago I had a problem with my insulin pump. To keep it short (on my end) http://rrandomkkarma.livejournal.com/25027.html
So anyways, when I called the company, they said I missed the dead line by 45 minutes to ship out my pump so I'd have it next day. My gripe is Medtronic is a medical company you would think they would set it up as there is a shipment in the morning and one in the afternoon. And, while I didn't mind (too bad) going back to shots for two days, others wouldn't be too happy.. And according to the nurse I had to call, this happens a lot, like 10+ times a week.
I also would like to note that not everyone is on a "normal" sleeping pattern, I happen to be one of them (I go to bed at 4am and wake up at 1pm).
So anyways, when I called the company, they said I missed the dead line by 45 minutes to ship out my pump so I'd have it next day. My gripe is Medtronic is a medical company you would think they would set it up as there is a shipment in the morning and one in the afternoon. And, while I didn't mind (too bad) going back to shots for two days, others wouldn't be too happy.. And according to the nurse I had to call, this happens a lot, like 10+ times a week.
I also would like to note that not everyone is on a "normal" sleeping pattern, I happen to be one of them (I go to bed at 4am and wake up at 1pm).