Crazy Meg of Bedlam (smu) wrote in bad_service,
Crazy Meg of Bedlam
smu
bad_service

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More BS from Verizon

This is an update on the shit service I'm getting from Verizon. I made an entry about it about a week or so ago...

Anyway, to recap, ordered their DSL on the last day of May, got the equipement on the 3rd of June and service was supposed to be turned on by the 9th.

Then they pushed it back. The 9th became the 19th, the 19th became the 29th...

AND NOW THEY SAY IT WILL BE JULY 12TH!!!

I've called these people a billion times and their service people are unhelpful, mean and disconnect me. Each time I call, I get a different bullshit response. First it was tha a "coil" had to be installed at HQ, then it was that they had no idea what was going on and wouldn't connect me to anyone who did. Then it was a "tech problem, but it's being worked on!" and then "it's a management problem!". GAAAAARRGHHH!!!

I can't get a straight answer and I've been waiting an ENTIRE MONTH to get this set up! I know NOTHING that could take this long! Whenever I call, they say that service IS avaliable in my area but that it's a problem on their end, or something similar.

I'm going to call tomorrow, demand to speak to a supervisor or manager or SOMEONE and I want an answer! I don't know if I'll be able to keep my temper back because I'm hugely pissed off!

What do you guys think I should do?
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