Nidoking (nidoking) wrote in bad_service,
Nidoking
nidoking
bad_service

Bad AOL service, or typical AOL service? You decide.

Caught on tape: An AOL representative refusing to let a customer cancel his account. AOL claims to have fired the guy and glosses over any mention of this being their typical policy toward cancellations. I'm pretty sure it's illegal to tape conversations like this from the customer end, but maybe if more tapes like this surfaced, companies with bad customer service and tech support would shape up. Also, we'd have voice prints for half the population of India, but that's just me being Cynical again.
Subscribe

  • (no subject)

    Dear EA Customer Support, Obviously, if what the last person told me to do didn't work, it's not going to work this time around. After uninstalling…

  • WTF courier service

    I'm now in the UK~ huzzah. On monday night, the minor cosmetic damage to the case of my laptop became severe hinge damage (I didn't do anything to…

  • When an Apple franchise goes bad...

    So my boss goes on holiday, and leaves his Mac Powerbook in my hands; the touchpad needs replacing, and the display is playing up. I walk 20 yards to…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 76 comments
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →

  • (no subject)

    Dear EA Customer Support, Obviously, if what the last person told me to do didn't work, it's not going to work this time around. After uninstalling…

  • WTF courier service

    I'm now in the UK~ huzzah. On monday night, the minor cosmetic damage to the case of my laptop became severe hinge damage (I didn't do anything to…

  • When an Apple franchise goes bad...

    So my boss goes on holiday, and leaves his Mac Powerbook in my hands; the touchpad needs replacing, and the display is playing up. I walk 20 yards to…