にっきい (legomyelfboy) wrote in bad_service,
にっきい
legomyelfboy
bad_service

Another.... wha? service post.

Ordered Swiss Chalet online. They must've rushed because it was 1 hour before closing their delivery service....

When I got my meal I checked the stuff inside and noticed the pie was coconut cream instead of lemon merangue.

I call up SC and explain the sitatuion, they apologize and offer to rush out the correct pie, I agree, and then they say, "ok!" and hang up.

I didn't give them my name, my phone number, my address, my order confirmation number... nothing.... So how the heck are they going to deliver the correct piece of pie? hahaa.

EDIT: Called back and apparently they just knew? They checked my order status and had the correction.
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