Jane (wavechaser) wrote in bad_service,
Jane
wavechaser
bad_service

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Pizza Hut

My husband and I ordered a pizaa from Pizza Hut last night and all was wonderful. The bad service came about 10 mins ago when we were called by a CALL CENTER (I HATE call centers with a passion) wanting us to do a survey. I nearly hung up on the guy, I was so pissed, instead I was polite and told him I was not interested in participating in anything and I hung up. I was never told that we would be called, and I never thought in a million years that places could do that, use your phone number and give it to a 3rd party to do a survey without your knowledge or consent. Sheesh I mean the only way they had our phone number was because I called in the order! I just jotted off a message on pizzahut.com and I hope they call back so I can bitch them out for misusing our phone number, this policy is just ridiculous. I'm not the type who's against doing surveys for places, if I CHOOSE to and if I initiate the communication (like the phone numbers other places leave on receipts). Honestly in this case our deilvery came early so if I had a receipt with a phone number on it I probably would have given great feedback, but now I just won't go to pizza hut anymore.

I will admit I'm particularly sensitive about call centers calling me because we switched from Vonage to Qwest phone service about a month ago and we get at least 2 telemarketers a week. We have an unlisted number and the only people who have our phone number are family/friends/doctor's offices. Our credit cards don't even have this number yet, so I would love to know how we're being called. If anyone wants to know how to avoid almost all telemarketing, get Vonage, not only does no one call you, but that company has awesome customer service.
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