geek_domestic (geek_domestic) wrote in bad_service,

Ok, so I'm annoyed.

One of my company's vendors had a shipment ready for us on 4/7. Turned out we had an outstanding invoice that I wasn't aware of, I told them that my boss was on vaca, but that we'd get the check to them when he got back, which was the next week. No biggie, they said they'd hold the order.

So we did, on 4/18. Cut to yesterday, I email them and asked them why we hadn't received the shipment yet, since we'd sent them the check.

Without informing me, they put our order back into stock, and sold it. They aren't sending out our order until May 12. (This is an item that takes at least 3-4 weeks to make, which is why)

ARRRGH. I understand that it wasn't paid for upfront, but dammit!!! I told them when to expect payment. I made good on that, so now I'm fucked. Thanks a lot, guys. They could have at least said "Ok, but since it'll be more than X amount of time, we have to put the item back into stock, so your order won't actually go out until X date" *fume*

I'm also annoyed with Cingular right now. I heard on the news today that next year, they're switching the name back over to AT&T Wireless. What the bloody hell was the point of merging ATT with Cingular, making everybody take the Cingular name, only to switch it to AT&T? I love Cingular and have had nothing but excellent service with them, and have heard horror stories about people that were with ATT before the merge and during the merge. I was going to upgrade my phone and renew my contract and all that, but I'll stay on a month to month until my phone kicks the shitter, and see what it's like as ATT instead of Cingular. If it turns out as bad as what I fear, I'll switch to another carrier, though I don't want to. (Verizon was a bad_service horror story in and of itself, and put me off of getting another cell phone for 2 years they fucked up so badly, and I've never liked Sprint. *sigh*)
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