As I enter the store, I smile at the cashier, set my bag on the counter, and tell her the reason I am returning it. Saying nothing, she nods and scans my reciept. That's when the fun begins.
Her: Can I have your phone number?
Me: Uh, why?
Her: It's just corporate policy.
Me: ...Why the policy?
Her: Huh? *confused, slightly annoyed look*
Me: I really don't want to be bothered by telemarketers. *smiles to try to ease the tension* You can't be too careful, y'know?
Her: Fine, then you need to fill this out. Put your name and address at the bottom.
Me: Ma'am, I don't mean to be a nuissance, but --
Her: LISTEN, if you want to return an item to this store, you have to fill out this customer information.
Me: *slightly taken aback* ...Okay.
I made up an address and put it down. I guess she was just following orders from higher up, but her tone was very rude and forceful. It was almost like she suspected I was trying to out of giving away my personal information because I was running some kind of scam on the store. O.o When I finished, she asked if I wanted to look around for something else instead. I was quick to tell her no thank you, I'll just take cash. I'm not giving my business to a store that doesn't respect its customers.