Cara (notahat) wrote in bad_service,

A short bad service story about hot dogs

This one is from my parents...

Last Sunday, my parents went to Giant to buy their groceries for the week. My mom always checks the Giant ad from the Sunday paper every week and makes a list of everything that she wants that's on sale. Last week, a brand of hot dogs that they like (Ballpark, I think? We'll say it's Ballpark) was on sale. The ad said, "Ballpark Hot Dogs: Buy One, Get One Free! All Varieties."

So they go to the store, and my dad picks up two packs of low-fat, turkey-and-pork Ballpark hot dogs. Again, the sign above the hot dogs was "Ballpark Hot Dogs: Buy One, Get One Free! All Varieties."

They go to check out, and the hot dogs don't ring up as on sale. My dad tells the cashier that they should be on sale, and she calls a manager-type on her phone to check on the price of the hot dogs. The manager calls back and tells the cashier this:

"The price is only good for Ballpark hot dogs with meat in them."

My dad at this point is kind of cranky, and counters, "Well, what do you call TURKEY and PORK then?!"

And the poor cashier asks her manager over the phone, and relays the message that "Turkey isn't considered 'meat.'"

My parents ended up just not buying the hot dogs because it was too much of a hassle... but it was irritating for them, and I was a bit o.O myself when they told me about it. Here's what bothers me about it:

1. The ad clearly said "ALL VARIETIES." So did the sign above the hot dogs. So what's the issue? Either they're mislabeled, or they're SUPPOSED to be on sale. It seems like the manager just made up a random reason for them not ringing up properly rather than accept the fact that someone made a mistake...

2. Even if you don't consider turkey a "meat," (what do you call it then? Poultry? Fruit? Vegetable?) the hot dogs still had PORK in them. Last I checked, that's a meat.

This ended up being way longer than I expected, hehe. Stupid Giant and their hot dogs.
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