Susannn AKA @motelcowboy (__susan) wrote in bad_service,
Susannn AKA @motelcowboy
__susan
bad_service

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I'm not sure if I'm being too picky about this, but it kind of made me go O__o

I work at Bath & Body Works in the mall. Before work, I tend to go to Chik-Fil-A to grab a bite to eat, especially when I'm closing and won't get off until after 10:00. I'm always really nice and patient, so I'm hardly a customers_suck candidate, but today I was... well, perturbed.

I waited in line for about 10 minutes (normal, since it's a Friday night and they get busy near dinnertime) and then walk up to the register so I can place my order. The guy looks at me, then starts to fill a bunch of cups with ice, then slooowly fills each with a drink. So I'm like, "OK, cool. I don't have to be at work for another 20 minutes." So I waited. And waited. And waited. Finally, some girl (I think her nametag said crew leader or something) comes up to the register next to the one I'm standing in front of, looks at me, then looks directly at the woman behind me, and says, "I can help you."

This made me go a little "Uhh... wha?" Of course, I didn't say it out loud, but it caught me off guard and sort of frustrated me. The guy who had been filling drinks ran off to do something else (I'm not entirely sure what, he slipped off stealthily), so I waited a good 8 or 9 minutes longer while this girl was helping everyone but me. She even started taking people from the other line that had been standing there maybe 2 minutes. Eventually, the original guy came back to the register and took my order. He gave me the wrong soda, but that I could live with as long as it was diet.

Every other time I've been there, they've been nothing but nice and on top of things. I don't know what was with today and the girl who randomly decided to take a bunch of orders... but not mine. It's not something so drastic that I'm going to complain about it, because it's not like it's a pattern or anything, but it was frustrating. I'm not broken up over this, don't get me wrong. Simply a little perplexed.
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