Veriria (veriria) wrote in bad_service,

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Is this bad_service, or just plain stupid?

I really couldn't figure out where to post this, but it was one of those stories that I just had to post about, and since it is related to service, I figured this place was as good as any (because it surely wasn't going to fit in over at customers_suck haha).

Basically, while I was at work on the train I received a voicemail from a woman named Liz saying that I've won a major prize from a contest I entered at the local mall where I live. Yes, she stated the mall's name and I do in fact remember entering said contest. Sweet. I won four round trip airline tickets!

Now, I knew there would be a catch. Nothing in life is free, even contests where you "win" one of the prizes. I called them up and talked to Liz again. Basically to get the prize, you had to sit through a 90 minute presentation about the hotel resort you could have won the grand prize for. Hey I figured no big deal, right? I can waste 90 minutes of my life sitting through an advertisement for however much those airline ticket's cost. So then the woman verified all my address information, and then she started asked me questions about my job -- which I thought was slightly odd.

Since I never "won" anything before, I didn't quite know how to answer (and if I lied, would they be able to find out later on? *shrugs* Whatever.) This lady asked me if I made over $40,000 a year, or $750 a week. Well I replied with a silly "Yes, sometimes I made that much a week," because honestly I do, but sometimes I don't.

Well, apparently because I DON'T make enough money, I am not qualified to win the prize. *laughs*

Bad service? It probably wasn't the fault of the woman who called me of course she was just doing her job, but it just seems like a sucky thing to get someone's hopes up about winning a contest, and then telling them "Ooops you don't make enough money, you don't get it!"

Then again perhaps it was just somehow a scam.

Either way, not an hour later I got off the phone with her, someone left me a voice message congratulating me on winning a prize for the brand new Escalade. *sighs* *head desk*
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