I go into my account and on April 1st, they finally took the $16 in gas. Twice. They gave it different tracking numbers or ID numbers or whatever they call them -- the string of numbers that shows up on the transaction, and I have no idea why. It's a gas station location I've stopped at ONCE in my life, so there's no way I bought gas twice in one day.
Now I have to get it fixed. This is going to be fun.