...Jessiquah... (subplot) wrote in bad_service,

I went to a local bar/hotel with some friends last night. I've never had stellar service, but its never been so irritating either.

The first waitress came and took our drink orders, and said she'd be back for take food orders. Five minutes later another waitress came and took our order for food, where three of us ordered dessert. I ordered the cheesecake, which according to the menu came with a rasberry topping. I was sort of confused when the waitress asked if I wanted strawberry, chocolate or rasberry topping but I said I'd stick with the rasberry.

Our food comes, all is well and the cheesecake is delicious. The problem came when we got the bill. We asked our (now third) waiter to split up the bill three ways - which he messed up and took 10 minutes to fix. No problem though. My bill comes and has the cheesecake on it for $5.50.

Now here's the weird part - there is ONLY the cheesecake on there but mysteriously the total is $6. There is no other charge on there so none of us can figure out where the mysterious 50 cent additional charge came from. I double check the price on the cheesecake on the menu and its $5.50. The waiter comes back 10 minutes after dropping off our bills and I ask him about it. He tells me that the rasberry topping was extra. Normally, I wouldn't argue but nowhere did it say the topping was extra - it said "served with rasberry topping". I point this out and he still tries to argue but finally says a frustrated "FINE, I'll fix it."

It took him another 15 minutes to bring the right bill. I know it was only 50 cents, but for once I didn't feel like being cheated out of anything. If you are going to charge extra, say so. Or don't say it is served with a topping!

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