An Ethel Among Mermans (thornwolf) wrote in bad_service,
An Ethel Among Mermans

Olive Garden

I went to an Olive Garden witha friend of mine and we were feeling kind of shitty so we wanted a nice meal. We get there and the place wasn't crowded at all really, and the waitress seats us in the back room which is jam packed with noisy families with really little screaming kids. My friend has a headache and I'm not anti-child but I really just wanted a nice quiet evening and so I asked "is there a possibility we can please be seated somewhere that has less or no children?" The waitress says "no there's no room". Which I knew to be utter bullshit because we passed this room that had only 2 groups in it and they were couples on dates. Why can't we go sit with them? I made note of this and she just went "sorry", put our menus down and walked off before I could say anything else.

So we're in the Olive Garden equivalent of Chuck E. Cheese, when our waiter comes by and takes our drink order. Our salads come before our drinks, but not only that, there was this large family seated across the room and our waiter was also their waiter and he was spending more time with them. What happened was, he came out with the tray of salads, leaves the salads on the tray next to our table, DOESNT SERVE US, and goes over to talk to the other large family's table to chit chat and milk them for a big tip, meanwhile our salads are sitting their in plain sight. My friend tries to serve herself and thewaiter notices and comes by and quickly throws our salads on the table without offering us cheese or breadsticks and without another word goes to get our drinks, gives them to us, and goes back to the other taible.

He finally comes back and gives us our appetizer but by this time our drinks had run out and we're scouting for someone to give us a refill and get another waitress to give them to us.

Finally our food comes and he puts the tray with our food next to the other family because their food is on the same tray, gives them their food, and then SITS DOWN TO TALK TO THEM with our food on the tray next to that family, quickly cooling.

Eventually he gives us our food and then goes back to that family, not asking us if we needed anything else.

Needless to say when the check came for "tip" we wrote "Here's a tip, how about trying to make sure your customers are well taken care of...ALL of them"


Another time at the same Olive Garden I went with another friend and our waitress came by NO LESS than 10 times asking us how everything was. Sure its courteous to do it once or twice, but I'm not exaggerating when I say that almost every 10 minutes she would come by and ask "how is everything tasting" "is everything tasting okay?" "is everything great?"


We were in the middle of a conversation or a mouthfull, I don't really want to be talking to my waitress when I'm trying to eat.

So yeah, don't go to the Olive Garden in Caramel Mountain in San Diego County, CA.
  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded