creepybrat (creepybrat) wrote in bad_service,

This was my worst bad serice ...ever!

This happened to me quite a few years ago but it still leaves a bad taste in my mouth when I think about it.

After receiving a decent bonus from work I decided it was time for a new bedroom suite. I wanted a solid wood suite. There was a local store called PineCraft that specialized in solid pine furniture. I looked over their stock and picked out a queen sleigh bed, large dresser with mirror,nightstand and an armour.

The factory was in another city 140km away and they told me that my suite could take a couple months. The salesman told me that if I paid the full amount then chances are my order would be processed sooner then later. I took out my cheque book and wrote out a cheque for $1475.00. He gave me a confirmation number and said he would call me later in the week with a delivery date.

True to his word he called and gave me a date 6 weeks from when I purchased the order. No big deal. It gave me plenty of time to de-assemble my pain in the ass waterbed and buy a new boxspring and mattress set.

A few weeks later, the new boxspring and mattress was delivered and I temporarily put it on the the waterbed pedestal.

The delivery day came and my bedroom was stripped bare for the new furniture. I was happy and excited. The delivery time was around 1pm.

One pm...came and went...two pm....three pm. I was starting to worry. I called the store, no answer. I jumped in my car and drove over to the store. All the lights were off and no one was there. I went into the store next door and asked if they were open at all that day. The clerk said no one showed up and people have been coming all day. I went home....still nothing. I called the factory and only got voice mail. I called my parents who live in the same city the factory was located. My dad went to the factory and it was locked up tight. I called the factory and tried to leave a voice mail, the boxes were full.

I was fucked! My heart sank and when I watched the evening news a couple hours later my fears were confirmed. They went into receivership. I never got my suite and since I paid by cheque there was no recourse. I filed a claim but with less then $10,000.00 in assets I knew I wouldn't see a dime. And I didn't. If I would have paid by credit card I could have had a charge back.

Live and learn. I never buy anything anymore outright unless I can take it right away. If I have to order something I now use a credit card.

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