I just checked my account and noticed that they've been charging me for their account guard for the past year (if not more). I know, shame on me for not paying closer attention to my account. Over the past year, their charges have amounted to $179. They say they got either verbal or written permission to add this to my account. If this is they case, shouldn't they have PROOF of it somewhere that I approved it? I vaguely remember saying yes back in 2002, but know for a fact that I've had this problem before and told them to cancel it.
Any thoughts on what I could do about getting my money back?
Yes, I've already called to cancel the service.