Me: My computer won't start up. Every time I try to start it up, I get a black screen with the message "Windows cannot start because the following file or directory is corrupt: C:/WINDOWS/SYSTEM"
Tech support: Are you currently on the computer with this problem?
Lather. Rinse. Repeat. At least five times before I can make them understand that THE COMPUTER WILL NOT START WINDOWS.
What part of "WILL NOT START UP" don't they understand?
(Side note: I've since given up on the piece of crap and am getting a new HP laptop. Hopefully it won't sound like a piece of industral equipment when it runs. And perhaps Windows won't get corrupted every other week.)