1. If you don't offer the "traveler" size coffee (i.e., the ten-pack designed to take to meetings, etc.), why is it on your menu?
2. If you really don't have that size available at your store, it really is OK to tell me that RIGHT AWAY. Not ten minutes (yes, ten: I counted them) after I place the order. Now I have to go down the street and start the waiting process again.
Six month boycott. I'm afraid I have no choice but to find another place to get my coffee (like the Starbucks down the street at McCarran and Sierra Highlands) until August 21, 2006. Or until you apologize.