Pav (pavlovskitty) wrote in bad_service,

It shouldn't be that difficult

The beasts convinced me to take them to Braums this afternoon. My daughter ordered first - a kid's meal burger with pickles only, and a sprite. I ordered, and then we got an extra small fries for the boy. Five minutes go by, and I'm still kinda standing around waiting for them to get the order ready, and notice there's no comments on her meal (they got mine right). I go back to the counter and ask the guy that took the order if he got that it was pickles only. He assured me he did.

A few more minutes pass, and we got our yummies. They forgot the extra small fry, so I go back for that. In the time it takes to get back to the table, my older beast discovers her burger is fully loaded. I bring it back with the receipt, and catch the guy who took the order standing out from the register talking with friends (I guess - they weren't in uniform). I motion for him to come here, and hand him the burger, reminding him he assured me he got the special order on it.

I get burger v2.0, and take it back. My daughter opens it, and yup, it's wrong. This time, it's plain. I take it back, this time, catching the manager. They added the pickles to the same burger (which I normally don't have a problem with, but it took them a while due to other orders, and it wasn't the hottest thing to start with).

Burger 3.0 was correct at least. I don't know why I let them talk me into going there. I really don't like the food, and we went next door to Sonic for shakes afterwards anyway.

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