Veriria (veriria) wrote in bad_service,
Veriria
veriria
bad_service

Another gym gripe...

After reading a previous entry on 'gold's gym' I've decided to tell this story and then ask for some advice.

hokay, so about 8 months ago I joined a gym (Omni 41 here in NW Indiana, I don't know if they have them anywhere else). I joined for one year, at $55 a year (this place is HUGE and open 24 hours, I figure I'd use it a lot since I live close to it as well). I also paid for a personal trainer to meet with once week for an hour each time. It's $50 an hour, so it's essentially $200 for the trainer a month. I signed this thing saying it would be for three months.

The trainer I ended up getting pissed me off so much. I met up with her for two months - eight times. 5 out of the 8 times she forgot and we had to re-schedual, and my plans would be messed up slightly for my layover from work (i work six days on the train, get six days off). It's not as if we met up a lot! Since I work onboard a train and it came to summer, I just sort of stopped going and refused to pick up the phone when she called. She did call a few times to say she was sorry after the last time she forgot, but still! I have issues, and didn't want to work out alone (there are pervy guys who stare at women working out there; at least with someone else the I wouldn't have been so self-conscious! plus you know how women are; they think they're fat when they really aren't ;) haha...).

So...it's been a few months now and I haven't even gone to the gym. Of course I thought they had been drafting the money out of my account, since I updated my credit card with them.

I started getting letters saying I owe over $250 because they HAVEN'T BEEN TAKING THE MONEY OUT OF MY ACCOUNT. They never updated my account with my new ATM debit card. Fucking A!

I live paycheck to paycheck so this sucks. So I decided to call the guy who manages the personal trainers, to see if I could get my last month's money back from the trainer I never got to train with (4 times equals $200) and then I'd figure I'd use that to pay the stupid bill. I got a voicemail from him a few days ago saying that the trainer reported meeting with me all 12 times. OH I AM MAD. She lied!

I have yet to call him back, but I am so mad. I'm not usually one to complain, but that just pisses me off that the trainer not only forgot about me so many times, but when I stopped going she LIED about meeting me all the times we were supposed to meet. I feel bad getting her in trouble but I think I should get my money back from that last month since I didn't meet with her for it. At least if I got that money back I could just use it to pay the stupid bill because they fucked up on taking the money out of my account.

So what do you think I should do?
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