Jill (jelloink) wrote in bad_service,
Jill
jelloink
bad_service

The email I just sent to Edmonton City Transit

I turned customers_suck on this man, but he obviously deserved it, and maybe also to get run over by a plane.

To Whom it May Concern:

I was treated extremely rudely by one of your bus drivers today. The route was the number 7 to So-and-So(northbound), but the stop I was waiting at was at 123rd st and 12th Avenue which had the buslink
number 1234. This occurred no more than a few minutes later than 5:30 p.m.

I should mention at this point that my friend had gone into a shop directly behind the bus stop, and I was to yell for him when the bus came. When the 7 arrived, I spoke with the driver. The exchange went something like this:

"Can you wait here for just a second?"
"NO!" he snapped at me.
"Oh I just have..." While I was starting to explain that I needed to take three steps back and yell "Bus is here!" the driver closed the door in my face. Then he drove off...fifteen whole feet to a red light.

So I was late for work because your bus driver was too damn busy going absolutely nowhere to hold up for one moment so I could grab my friend from the shop that was a great big three feet behind me. He couldn't even be bothered to say something like "No, sorry, I'm behind and I have to go." Instead he chose to SLAM THE DOOR IN MY FACE, because apparently I am just not good enough to spare three seconds for.

Major league asshole here...Collapse )
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