Your Stepford Wife (astepfordwife) wrote in bad_service,
Your Stepford Wife
astepfordwife
bad_service

I had a REALLY bad food service experience today. Since I used to work in retail, food service and am now in the final phases of hair school (2 more months!), I like to think I know a thing or two about how tips work.

We got there and it had a really nice quiet, atmosphere, very cozy and very comfy chairs. We were greeted by a really nice, friendly outgoing host who seated us and brought us our water. Then I got to experience this lovely piece of work. First off, we tell her we've never been there. She gives me, my boyfriend, and my best friend a totally "ha, yes, you probably can't afford this" look. Now I don't like those looks. Just because I'm young doesn't mean I'm poor, and even if I am I should still get good service. She starts giving us some schpiel about the specials or whatever, THEN she interrupts it to say hi to a friend! She continues with the specials, rushes through them. Doesn't ask us if we would like drinks or anything, and then asks for our order. We hadn't even looked at the menu so I asked if she could come back. 1 minute later. "Have you decided yet?" "no still looking". then we put our menus down. And wait. and wait. and wait. She's at the bar talking to her friend. We flag her over. and we wait. and we wait. and we wait. She finally comes over, we put our order in. All is fine and dandy. When she finally comes with our food (it was verrry tasty but it doesn't excuse the wait!) She just sort of plops it down, spilling soup all over my napkin and partially onto my shirt, no apologies, just walks away.. So we're all eating and my friend is like I'm going to be sick. So we try and flag the waitress down, and she sits at the bar talking, and talking and talking with her friends. so after 15 minutes my friend katie decides to try and find the restroom, finds it finally, but still no word from the waitress. Now we're all finished with our food. She had not come by once to check on us, it took her about 10 minutes of coaxing to give us the bill. We get the bill pay, and my boyfriend and friend don't want to leave a tip, but I always leave a tip. so we tip her 10%, and get ready to leave, as we were leaving one of the people at the bar said "you know I don't think they were very happy with their service, they look kind of pissed" and just as I'm turning the corner to walk out the door, I hear the bitch say "yeah, but look at them, I knew they probably couldn't afford to tip anyways".

WTF? I usually tip MORE than twice the tax (which is 8.75% here!) and she just goes ahead and assumes because I don't feel the need to dress like a total label/entitlement whore that I can't afford to tip?? If I can't afford to tip, I get food to go.
Moral of the Story: No matter how good their food was, their waitress was enough to make me never want to risk that kind of service again.

Also. What's up with Barristas (read: coffee slaves), putting up tip jars? They're paid to make us coffee, then want us to tip them also??
I can understand if they get tipped because they make a specialty drink...but all they do is pour coffee into a cup for me! they don't even put in my cream and sugar...Tipping is getting out of hand now a days.
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