a rhinestone in the rough (pixiebitch) wrote in bad_service,
a rhinestone in the rough

Annoying service is paying extra for 2 day shipping on something that amazon.com/toysrus.com says is available, and having them send you an e-mail the day it is supposed to arrive stating that they have having shipping problems and it will be close to another week before it shows up.

Yeah, mistakes happen, but I think their website should not still say "ships within 24 hours" on the product. That is the bad part. I am going to request that they pay back the difference between 2 day shipping and standard, being that obviously they are unable to uphold their part of it.

(edit: first part is more annoying rather then bad)
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