I have so had it with this damn place. I have seen (and have done so myself) people wait in a line 20-30 minutes, only to be told their prescription isn't ready. Yesterday, its a good damn thing I had my cell phone with me (oft forgotten!) because I called ahead....a prescription that was to be ready at 4 wasn't, I was told 6. At 6, I was told 8. Finally by 8:30 it was ready. Oh, I called THAT time to make sure and was put on hold and never picked up :( How do you change pharmacies. There's a Rite Aid RIGHT ACROSS THE STREET from this place. I guess I just take them my health insurance info with my next script? I don't know but I'm going to find out.