The BK by my house cannot get an order right if their lives depended on it. We have begun calling it Burger King Roulette.
Tonight was not as bad, because mom verified the order at the window when the total seemed low. (we still ended up with ranch instead of onion ring dipping sauce, and a random order of chicken fingers. The onion rings were cold and soggy, but the burgers were piping hot.)
My favorite was when my sister ended up with fries and a slice of pie for lunch when she forgot to check the bag before leaving. (the order was fries and a cheeseburger, pretty simple)
I dunno.. we never order anything weird, and we're the kind of family that can just take something off when we get it home instead of ordering special burgers. But isn't Burger King's slogan "Have it your way"? We never* get the order we ask/pay for. I'd hate to see what happened if we started specifying items to leave off.
*by saying "never" I might be exaggerating, let's say 8/10 times