I had walked in and ask if they had the Anna Sui make-up line. I remember being very nice and with in a second a clerk out of nowhere tells me loud and rude. "No,we don't!"
I'm like what the hell?!?! You didn't even say you were sorry.
Every job I have ever had I have had to say Sorry and smile. My manager would have kicked my ass if I didn't. WHAT THE HELL!