WyldThyng (wyldthyng) wrote in bad_service,
WyldThyng
wyldthyng
bad_service

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customer service wha?

K there's an organization where I live called the Millenium Music Foundation and they put on concerts periodically... I saw a poster for one that interested me and called them and left a message about it. I was calling the same day as the concert, and I wasn't sure if it was too late to acquire tickets.

This was in... September sometime, I believe.

I didn't receive a return call so I figured I had called too late to arrange to get a ticket. No harm, no foul.

NOW, 2 or 2.5 months later, in 3 days they've called me as many times trying to tell me about the wonderful concerts they're putting on. Honestly, do they really think I'm still interested NOW after being ignored for the better part of 3 months? I think not. Oh and there's the fact that they seem not to be able to distinguish between the names Kelly and Julianne - I'm one and they keep calling me the other, despite the fact that my name is stated on my voicemail in such a way that you CAN'T misunderstand it.

Final note, and I could be wrong here, but I'm PRETTY SURE the name Rosza is NOT pronounced "rosé".

If I actually manage to catch them when they call, they're going to get a nice telling-off.
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