zane224 (zane224) wrote in bad_service,
zane224
zane224
bad_service

I decided to stop into Wendys to get lunch a while back, on my way home from work. I decided to go inside and order to go, as everytime i did the drive through my order would get messed up... (IE: when ever I ask for no mustard i would get EXTRA instead; would order biggie size, and get a biggie drink but not fires, etc.) My order: a Bacon cheesebrger (No mustard and No pickle) biggie combo, with a 5 peice nugget. I got the bag, went out to my car and started to go home.

I usually eat the fries while driving home, as they would be cold by the time I get there. They were all dumped on the bottom of the bag. She had put the fries in the bag UPSIDE DOWN... same wht the nuggets... I was a little irked at this, but eh... i just took the two empty containters out and the sandwich, and WALLA! I had a bag-o-fried and salted goodness. all was still fine.

Then I got home. Set the bag on the counter, took the dog out, took my shoes off, etc. Finnally sat down to eat the burger. Open it up and noticed a few things: there were pickels on it... Lots of 'em. What the burger DIDNT have? cheese or MEAT... no beef at all. two strips of bacon, some lettuce, tomato, onion, and the renegade pickels between a bun.

I called and spoke to a manager, and he said that if I was willing to drive BACK there, then he would replace the entire order. I was able to get a voucher for a free combo meal of the same type to use some other time.

I could understand the pickles, but how do you forget the meat or cheese on a cheeseburger?

~~~~~

Story #2

For my Girlfriends Birthday both of our families(total of 8) met at Olive Garden for diner. Food was great, service was as good as it could be considering how busy it was. (Our server had all of her tables come in and sit at the same time)

What bothered me was when the check came. The tip was allready figured out on the bill. Not even in the manner of: your meal was $X, suggested tip of 15% would be $Y. How much would you like to put on your card?_______ Sign here______ i think that would be fine. But the way the bill presented it was:

Your meal was $X, Tip (15%) $Y, Your card will be charged $X+$Y. Sign here______ As if it werent even an option. there was no place where I could write in an amount for the tip instead. What if I had wanted to leave less or more? Or if I had wanted to tip in cash? Or even if I hadent looked at the bill enough, signed, and then left a cash tip too?

Now, again, the server deserved a good tip, as she was working her tail off. Its the fact that the tip was just included into the total as if I HAD to pay that seemed rather sketchy.
Subscribe
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 84 comments
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →