Turn My Lips Blue (cocacola_sorrow) wrote in bad_service,
Turn My Lips Blue

This was posted in customers_suck and I was wondering what you guys thought. Would this be considered bad service?

A quiet night at the video shop last night. A customer asked where a movie was, I pointed him in the right direction, then sat down and went back to my book. A minute later he came back and the other girl went to serve him.
Customer [in sarcastic voice]: That's alright, you just sit down - I'll get it. Whatever happened to customer service?

What on earth? We can't go fetching every movie a customer requests, because half the time they want to walk around and get something else too, or they just want to read the box. Some people aren't happy unless you wait on them hand and foot.


To me, that is pretty crappy...

Edit: I did not realise that I posted the username. I apologise for that, it was a mistake. Secondly, whilst when I originally did post this I did not SEE THE DAMN LOCKED SYMBOL, however it was still posted in a public community.
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