Carrie (carrilla) wrote in bad_service,

Chase cards SUCK!

Just one more gripe for today :)

I've been with chase credit cards for 3 or 4 years. Been late on paying just once in that time.

My current APR was 12.99%... not horrible.

So, I'm late in June for some reason, I'm totally confused because I pay via phone and blah blah blah.

Because of this, they doubled my interest rate to 25.99%. I currently hold a $3,000 balance, so that's a lot of interest :(

Needless to say, I'm pissed.

so, I put in a call:

Bitchy "credit specialist": BCS
pissed off consumer: ME

ME: "I've been a perfect customer for over 3 years now and I don't see why they can't keep my rate the same, I'll pay the late fees. Can't you just work with me this once?"

BCS: "there's nothing we can do about that ma'am, you'll have to prove yourself over the next 6-12 months and then we can reinstate your APR"

ME: "So, the first 36 months proved nothing? Great. Alright then, can you put me on with your supervisor?"

long story short, her supervisor had the IQ of a potato and couldn't help me. I proclaimed my hatred for their company and vowed to make it known to others and to never do business with them again!

I did anything I could short of selling blood to pay that balance off in a month. And I did. Somehow I still owe them $2.40, they just sent me a bill. I really really hate them.

Please, if you are in the market for a credit card, avoid Chase, they'll screw with your mind and your credit! That one late payment brought my credit rating down 10 points.

I love citibank... I would recommend them to all! although, all credit cards are the devil, no... really.
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