Have any of you seen the latest DHL (package delivery company for those who don't know) commercial? It shows 9 examples of shitty workers. It shows two makeup girls ignoring a customer for a conversation, a bagger dropping a milk jug into a paper bag we assume is filled with eggs and bread, valets that crash the car, stewardess hitting people in the head with luggage while walking an aisle, a woman getting a big package from a shelf while the worker doesn't help, a waitress spilling coffee on someone, a waiter ignoring someone else, delivery person breaking the package with an elevator door, & a bank teller closing as someone walks up (cause no one ever take sbreaks or anything us robot workers and all). Basically it makes all retail/food service people look uncaring and completely incompetant.
The kicker is it then shows a yellow screen with the words "What ever happened to customer service?" Then shows a DHL phone worker on the phone smiling brightly and being the best worker ever. Obviously the person who wrote this commercial has never worked retail in any way, shape, or form.
EDIT: http://www.yourdhl.com/ourads.asp click television and it'll play the ad in question.
crossposted to
customers_suck 