Jess D'A (jess2002far) wrote in bad_service,
Jess D'A

I just want donuts!

So, it's Saturday morning. I just got paid. I'm thinking "ooh, donuts!" So I head on down to my local dunkin' donuts.

Now, I don't go there often. I think twice in the past six months. I decided to get a half dozen so me and my manly man will have breakfast for the weekend. The last time I went there, they gave me a half dozen in a bag. That sucked cause they all squashed together and by the time you grabbed one, you had icing all over your arm.

So I go in this morning and tell them I want a half dozen donuts and ask if they have boxes. Genuine question, because I didn't know. Of the 6 or so people that were behind the counter, there was ONE person who spoke english well enough to have a conversation with a customer. No one back there could understand what I was asking except the one guy, and he was busy ringing someone else up (there was a line).

One woman, I think, was telling me that it would cost extra for me to get a box since they hold a dozen donuts and I only wanted six. The other woman thought I wanted munchkins (donut holes, for those who are unfamiliar) and kept pointing at them with a questioning look on her face. Then the english speaking guy mumbled something about a bag (all three of them were offering their answers at the same time). On top of that, THEY all looked annoyed with ME! I was just asking a simple question about an order! I wasn't even holding up the line. I asked a 3 second question and the wait was happening because none of them knew what the hell I was saying. If you don't want to be in this kind of situation, TAKE A DIFFERENT FUCKING JOB! Don't get all annoyed at me because you had to wake up early on a Saturday to feed tons of hungry donut loving people like myself.

What the fuck ever! There was a line and I just want to get out of there so I paid, took my sack of donuts, and left.

This drove me nuts! Where else in the world (touristy areas excluded) could you live somewhere and not be able to speak the language enough to carry on a conversation? Further more, if you couldn't carry on a conversation in english, why would you take a customer service type job in the awkward chode area between Pennsylvania and Delaware where pretty much everyone only knows english? And why look so annoyed when (surprise surprise) I ask you a question? This happens when you work in a job that deals with people. And why can't you put 6 donuts in the cardboard carrier for munchkins?! Or make a box designed for a half dozen donuts?!!!

I'm not a psychotic racist. Just a little frustrated.

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