Tracy (traecrochet) wrote in bad_service,
Tracy
traecrochet
bad_service

I've had cingular for 4 years (under my mom's name) and all of a sudden on Monday night, our house became a dead zone. Neither my mom, my sister, nor I can get any service, but we get perfect reception. I called up Cingular today and they said that according to their computer, I'm supposed to be getting high service. I've never gotten high service at my house. They then said it must be my phone, but that means that all 3 phones, that are different makes and models, have suddenly gone bad all at the same time. This is also impossible because I get great service everywhere else. A mile up the road I get 5 bars! I went to look at my account online, because they said i had 20 months on my contract, which is impossible because the last time I signed a contract was last september. This means either they got us mixed up, or they lengthened my contract without notifying us. I really do not want to switch to another carrier because Cingular works great everywhere else...just not here.

Do you guys have any tips on what I should do? Besides the whole "get another carrier" advice. I really don't care for that one.


***EDIT***- I all of a sudden have service again around my house. Well, except for the bathroom, but I don't really need a cell phone in there. Thank you so much for the advice, especially the person who worked for sprint. You gave me such a better understanding of what goes on.
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